Frequently Asked Questions
Everything you need to know about purchasing timeless pieces from Chris Holmes Antiques.
How do you ensure the authenticity of your antiques?
Each piece in our collection is meticulously vetted for age, origin, and craftsmanship. We provide detailed historical information and, where possible, provenance documentation to guarantee every item is an authentic representation of its era.
What are your shipping and handling procedures for fragile items?
We specialize in white-glove delivery. All items are professionally packed using custom crating and high-grade protective materials. We partner with specialized antique couriers to ensure your purchase arrives in the exact condition it left our gallery.
Do you offer international shipping?
Yes, we ship our antiques worldwide. Shipping costs and delivery timelines vary by destination and item size. Please contact us for a bespoke international shipping quote including any necessary customs documentation.
What is your return policy for unique furniture pieces?
We offer a 14-day return window for online purchases. Due to the unique nature of antiques, items must be returned in their original condition. Please note that the buyer is responsible for return shipping costs and ensuring the item is adequately insured during transit.
Can I view an item in person before purchasing?
Absolutely. While we are a digital-first gallery, private viewings can be arranged at our warehouse by appointment. Please contact our team to schedule a time to inspect a specific piece.
Are the items restored or in their original condition?
We prioritize original patinas and historical integrity. If a piece has undergone professional conservation or sympathetic restoration to ensure structural stability, this will be clearly disclosed in the product description.